SaaS Backup pricing becomes easier to understand when the mailbox is the main billable unit and the storage layer is charged separately. That keeps licensing tied to real protected users, while cloud storage scales with actual retention and usage.
For MSPs, this creates a clean customer story: protect the mailbox, include Microsoft Teams, SharePoint, OneDrive, or Google Workspace workload coverage, and then bill backup storage in simple rounded buckets.
The goal is not to make backup harder to buy. The goal is to make it easy to explain, easy to quote, and easy to grow.